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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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October 12, 2023

5  out of  5 rating by Shawn
"The people in this office are flat out AWESOME! Having had numerous different carriers over the years, none compare to the level of experience, customer service and attentiveness to our needs. Rates are competitive, and communication is great! Dory, Angie and the whole team are amazing! Thank you all!"
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Melissa Hutsell

September 26, 2023

5  out of  5 rating by Melissa Hutsell
"We love doing business with our State Farm local office and Angie Wagner! They know us personally and give us first rate service. Just had my first claim with them and everything was made as easy as possible. Highly recommend!"
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Amanda Pounds

September 8, 2023

5  out of  5 rating by Amanda Pounds
"This office is filled with knowledgeable, wonderful staff members! Every time I need help with something all it takes is a quick call, and it's done! After 24 years of being a client, it feels more like talking to friends! Highly recommend."
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Michelle Roessel

September 7, 2023

5  out of  5 rating by Michelle Roessel
"I've worked with Angie at State Farm for many years and she has always taken great care of us and looked out for our best interest regarding our insurance needs. Thank you Angie for the great customer service!! We appreciate you. :) Michelle Roessel"
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Steven D

September 5, 2023

5  out of  5 rating by Steven D
"This is a great group of people to work with, they are always friendly and willing to help!"
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Keith Mangold

August 27, 2023

2  out of  5 rating by Keith Mangold
"Very disappointed in the lack of response/communication from this office. Our household has 6 vehicles covered by them. I called in a week ago, Tuesday August 22, 2023 to request a quote for some general liability insurance for my small business. The gentleman that answered was pleasant, took down some information, and told me someone would call me back with the quote before the end of the day. About 30 mins later i received a text from a woman ( name begins with “B”) asking if i was running my business out of my home address. I immediately responded…. I heard nothing back by the end of the day. No big deal. People are busy. I wasn’t sweating it. I followed up to the same text conversation this office initiated, 24hrs after my initial inquiry. Not only did the woman not respond to the text, I never heard back from this office at all. Very disappointing when you are a State Farm customer for over 15yrs, have 6 vehicles currently insured by them, and they couldn’t even give me a quote?? I went with American Family Insurance. I dealt with an agent in Utah and his communication was never lacking and the whole process was simple. If only it could have been that way with the insurance company we’ve been loyal to for many years, even with all of our rates continuing to rise without any claims being filed."
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Amber Butler

December 8, 2021

5  out of  5 rating by Amber Butler
"Leslie, Angie and the entire team here takes great care of all our policies. They are very responsive to inquiries and diligent when reviewing our coverage. I would recommend them for all your insurance needs!"
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Andrew Salmon

December 3, 2021

1  out of  5 rating by Andrew Salmon
"For years I trusted Leslie Tripp and Angie Wagner with our insurance needs, blindingly giving them money for insurance. They recently recalled comprehensive coverage on my vehicle for too many full windshield claims, four in two years. They claim they fought with State Farm to repeal but it didn’t work. Then my house had a water loss through a sump pump failure. Apparently we didn’t have a sump pump policy, I was never educated on the need for one nor was I told it was an option. I was quoted through Rice Insurance for more coverage for hundreds less. Do not by from Leslie Tripp without taking a hard look at your policy first. God knows they won’t advocate for you. They only look out for themselves."
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Stephanie Giles

May 21, 2021

5  out of  5 rating by Stephanie Giles
"Absolutely wonderful, I was helped by Josh, He was very friendly and thank god he had a great sense of humor because I had one small problem filling out my coverage online that turned into more problems and he was able to fix it in under 15 minutes and save me $100"
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Steve Wilson

April 14, 2021

5  out of  5 rating by Steve Wilson
"Great service alesys"
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Kyle Kitchens

February 13, 2021

5  out of  5 rating by Kyle Kitchens
"New customer but Leslie so far has been super easy to communicate with and has been very helpful."
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James Day

November 16, 2020

5  out of  5 rating by James Day
"I was treated well and was told that I could not pay there because it was not my home agent but they contacted my agent and working with them got my bill payed no prob. I was told that when I completed my move they will be happy to help me with the change . Very nice people to work with. I will be back."
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John Wallis

November 5, 2020

1  out of  5 rating by John Wallis
"This office is nothing but stress and lack of response. We've been customers here for 4 years. From the beginning we did not get a response to a home owners quote that should have been red flag #1. Over the years we have never gotten this office to call us back. We send requests online, we leave voicemails, we even speak to people in the office. Never once has this office returned a call. Any contact must be started by us, and we must make sure to follow up. We've had insurance lapses when they failed to add new vehicles to policies We've had credits missing from our account We even contacted them about venue insurance for our wedding. No problem they said then with 30 days to go, we attempt the buy the policy only to be told they wont ensure if there's alcohol. That would seem to be an important question to ask. This office is nothing but stress and lack of response."
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undeathshadow 3323

July 29, 2019

5  out of  5 rating by undeathshadow 3323
"Good customer service.very friendly."
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Karen Monroe

July 19, 2019

5  out of  5 rating by Karen Monroe
"Great staff"
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Tonia MacPhail

February 16, 2019

5  out of  5 rating by Tonia MacPhail
"I worked next to Leslie's office for years. When we bought a new house 4 years ago I talked with them and saved over 1200.00 a year from my previous insurance. Now I am opening my own business and Caprice helped me with my bond and insurance for the new office. Excellent service. Everyone in the office is very helpful. I would recommend this office to anyone. They are awesome! Tonia MacPhail, Stanwood Hearing, LLC"
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Alexa Lindquist

February 15, 2019

5  out of  5 rating by Alexa Lindquist
"I have been with this office for over 7 years and I've had nothing but excellent customer service with this office."
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Sarah Walls

January 17, 2019

5  out of  5 rating by Sarah Walls
"Recently moved back to PNW, Leslie had helped us before we moved. Always wonderful and courteous service. Everyone there is super helpful and they care about their customers. Have been with State Farm for 25 years and have always been happy with their service."
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Mike B

January 12, 2018

5  out of  5 rating by Mike B
"Best insurance office hands down. I've been with State Farm most all of my life and this is the best group of people I have dealt with"
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Solar flairy

January 10, 2018

1  out of  5 rating by Solar flairy
"Do not use this woman’s services. Both Leslie and her team are rude, judgy, and have made frequent errors on my bills. Leslie’s attitude is a real piece of work. Take your business somewhere else."
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Amber Snider

July 9, 2015

5  out of  5 rating by Amber Snider
"Colleen and and her team have been so wonderful to work with. While like many companies, they do have certain policies to follow, they tend to access certain situations and offer great solutions. I appreciate how genuine and helpful this group has been. Thanks again!"